I have mixed feelings about this company in terms of quality and service. Firstly, Voile has beautiful matte finish and coverage and is buildable depending on the tools you use to apply. I could find this to be a top favourite. It is very dense and finely milled so you need very little to cover which is great because the customer service for international customers I find is very insulting. It takes so long to ship that it's good the product is going to last you a long time.

Domestic US customers get free shipping for samples but international customers have to pay $5.00 regardless of how small the samples are (but there is a $5 minimum). Other companies I have ordered from do not charge such an exorbitant amount for international shipping. They send you an email restating the policies and they are mentioned on the site a few times if you are international. You have to reply to the email before they will send your samples out.

I understand because of stupid customers customers complaining about shipping times that they state these policies on the site but to send an email requiring that I understand the policies added two more days to my shipping time and more time for them waiting for me to reply. I guess it's because it DOES take so long to ship from that part of the country. They can argue that international takes more time to process so thus the $5 shipping but the US has way more people so the free shipping offered offsets that excuse based on volume.

The Voile is pretty close to www.thepureboutique.com in terms of formula and though they might not be as inexpensive compared to Aromaleigh, they do not punish customers because they are international.

by squirrel on Sep 23rd 2009